L'ATELIER UNIK
Shipping Policy
1. General
At L'Atelier Unik we are committed to shipping your orders quickly and securely. This policy details our shipping terms, delivery times and associated fees.
2. Delivery Areas We ship our products both domestically and internationally. Please check if your country or region is eligible for delivery during the ordering process.
3. Order Processing Times
Orders are processed within 2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed the following business day.
4. Delivery Times Delivery times vary depending on your location and the delivery method chosen:
Standard delivery: 7 working days
Express delivery: 4 working days
Delivery times are indicative and may be affected by circumstances beyond our control (customs delays, weather conditions, etc.).
5. Shipping Costs
Shipping costs are calculated based on weight, destination and selected shipping method. Exact costs are shown when placing the order.
6. Order Tracking
Once your order has been shipped, a tracking number will be sent to you by email, allowing you to follow the progress of your package.
7. Delivery Problems
If your order has not arrived within the estimated time or you have any problem with the delivery, please contact us at fmr@latelierunik.com for prompt assistance.
8. Damages and Articles
Lost We are not responsible for packages lost or damaged by the carrier. However, if you encounter a problem, please contact us and we will do our best to find a solution.
9. Contact For any questions regarding our shipping policy, please contact us at fmr@latelierunik.com.