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Shipping Policy

1. General

At L'Atelier Unik we are committed to shipping your orders quickly and securely. This policy details our shipping terms, delivery times and associated fees.

2. Delivery Areas We ship our products both domestically and internationally. Please check if your country or region is eligible for delivery during the ordering process.

3. Order Processing Times

  • Orders are processed within 2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed the following business day.

4. Delivery Times Delivery times vary depending on your location and the delivery method chosen:

  • Standard delivery: 7 working days

  • Express delivery: 4 working days

Delivery times are indicative and may be affected by circumstances beyond our control (customs delays, weather conditions, etc.).

5. Shipping Costs

Shipping costs are calculated based on weight, destination and selected shipping method. Exact costs are shown when placing the order.

6. Order Tracking

Once your order has been shipped, a tracking number will be sent to you by email, allowing you to follow the progress of your package.

7. Delivery Problems

If your order has not arrived within the estimated time or you have any problem with the delivery, please contact us at fmr@latelierunik.com for prompt assistance.

8. Damages and Articles

Lost We are not responsible for packages lost or damaged by the carrier. However, if you encounter a problem, please contact us and we will do our best to find a solution.

9. Contact For any questions regarding our shipping policy, please contact us at fmr@latelierunik.com.

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